Frequently Asked Questions

At Alke Rentals, we aim to make renting simple, safe, and transparent. Here are answers to the most common questions from renters and property owners.

Alke Rentals is Africa's trusted platform for both short-term and long-term property rentals. We connect renters with verified homes, apartments, and vacation stays across cities and countries.

Creating a listing is simple. Create Listing

Provide your property details such as location, price, type, and amenities. Once approved, your property will be visible to thousands of renters.

Yes! All listings go through a verification process. We encourage secure payments and communication only through the platform to protect both renters and property owners.

Absolutely! We support both short-term stays and long-term rental agreements, perfect for relocation, remote work, or studies.

We are expanding across Africa, starting with Zambia, Uganda, Tanzania, Rwanda, Malawi, Zimbabwe, Botswana, Namibia, and South Sudan — with more countries being added regularly.

Browsing is free. Property managers pay a small commission per successful booking, ensuring affordability while maintaining quality service.

We support major credit/debit cards, mobile money (like M-Pesa, Airtel Money, MTN Mobile Money), and bank transfers in supported countries.

Our dedicated support team is available 24/7. You can reach us through the Contact Page or directly via in-app chat.

Yes. Each property has its own cancellation policy (flexible, moderate, or strict). Please review before booking. You can manage cancellations via your dashboard.